Privacy Policy

Last Updated: [Date] TEST FOR DEMO ONLY
Effective Date: [Date] TEST FOR DEMO ONLY

This Privacy Policy explains how [App/Marketplace Name] (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our mobile application, website, and related services (“Platform”).

By using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

• Account details: name, email, phone number, address, password.
• Profile information: delivery instructions, preferences.
• Payment information: billing address, payment method details (processed securely through third-party gateways; we do not store full card numbers).
• Vendor registration details (for sellers): business name, ID, certificates, halal certification, banking information.
• Communications: messages, support requests, reviews.

1.2 Automatically Collected Information

• Device information: model, operating system, unique identifiers.
• Usage data: pages viewed, clicks, search history, items added to cart.
• Log data: IP address, browser type, time and date of activity.
• Location data: approximate or precise location (with permission) for delivery and service optimization.

1.3 Third-Party Information

We may receive information from:

• Payment processors
• Logistics partners
• Vendors or sellers
• Social login providers (e.g., Google, Facebook), if you use them to sign in

2. How We Use Your Information

We use your information to:

2.1 Provide and Improve the Platform

• Process orders, payments, and deliveries
• Match you with nearby halal vendors
• Manage your user or vendor account
• Improve app features, performance, and recommendations

2.2 Communication

• Send receipts, confirmations, delivery updates
• Respond to support requests
• Send promotional messages (you may opt out)

2.3 Safety & Compliance

• Verify halal certifications from vendors
• Detect and prevent fraud or suspicious activity
• Comply with legal obligations
• Enforce our Terms & Conditions

3. How We Share Your Information

We may share your information with:

3.1 Vendors & Delivery Partners

• Only the information required to fulfill your order (name, address, order details).

3.2 Service Providers

Third-party companies that help with:

• Payment processing
• Customer support
• Marketing services
• Data analytics
• Cloud storage

3.3 Legal & Safety Requirements

We may disclose information if required by law or to:

• Protect user and platform safety
• Investigate fraud or violations
• Respond to lawful requests by authorities

3.4 Business Transfers

If we merge, acquire, or sell assets, your data may be transferred with the business.

We never sell your personal data to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Improve user experience
• Analyze platform usage
• Personalize content and offers

You can manage cookie preferences through your device or browser settings.

5. Data Security

We implement reasonable technical and organizational security measures to protect your data, including:

• Encryption
• Secure servers
• Access controls
• Regular security audits

However, no system is 100% secure. Users share information at their own risk.

6. Data Retention

We retain your information only as long as necessary for:

• Providing services
• Legal compliance
• Business purposes

You may request deletion of your account at any time (see Section 10).

7. Children’s Privacy

The Platform is not intended for children under 13 (or the minimum legal age in your country).
We do not knowingly collect their data. If we discover such collection, we will delete it promptly.

8. International Data Transfers

If your information is transferred outside your country, we will ensure adequate protection under applicable law (e.g., standard contractual clauses).

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Request data portability
• Withdraw consent for marketing
• Restrict or object to processing

To exercise your rights, contact us at the address provided below.

10. Account & Data Deletion

You may request deletion of:

• Your account
• Specific personal data
• Marketing preferences

Contact support or use the in-app deletion feature (if available).

Once deleted, some data may remain in backups or required records for legal compliance.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Significant changes will be notified through the app or by email.

Your continued use of the Platform means you accept the updated policy.

12. Contact Us

If you have questions or requests regarding privacy, contact us:

Company Name: [Company Legal Name]
Email: [Support Email]
Phone: [Support Number]
Address: [Business Address]